查看完整版本: 暴雪给我回复的信 帮我翻译下谢谢

暴雪给我回复的信 帮我翻译下谢谢

Greetings,

Following our previous investigation which has led to solid evidence identifying the involvement of this account in online trading activities, we are writing to inform you that, your account will remain cancelled. Online trading refers to the exchange of in-game content for real world money, and includes, but is not limited to, the sale or purchase of gold, the sale or purchase of experience in the form of powerlevelling, and the sale or purchase of honor points, reputation or items.

Regarding online trading activities, the Terms of Use ([url]http://www.wow-europe.com/en/legal/termsofuse.html[/url]) state the following in section 9:

“Note that Blizzard Entertainment either owns, or has exclusively licensed, all of the content which appears in World of Warcraft. Therefore, no one has the right to "sell" Blizzard Entertainment's content, except Blizzard Entertainment! So Blizzard Entertainment does not recognize any property claims outside of World of Warcraft or the purported sale, gift or trade in the "real world" of anything related to World of Warcraft. Accordingly, you may not sell items for "real" money or exchange items outside of World of Warcraft.”

Also, the other clauses apply, for example sharing your account details. Account access is the responsibility of the account owner and account sharing is against our Terms of Use. Therefore, should you believe someone other than yourself (the account owner) has committed this violation of the Terms of Use with your account, these sanctions would still apply, as our action is taken against the account, not the individual.

Please be aware that our investigation methods are strictly confidential and, as such, the evidence in question cannot be exposed to our customers. We can, however, confirm that all such investigations are completed by multiple members of our staff, in order to ensure due process.

No refunds will be given for unused playtime on accounts which are suspended for violations of the Terms of Use, as per section 16. B. which states:

"Blizzard Entertainment reserves the right to terminate this Agreement without notice, if, in Blizzard Entertainment's sole and absolute discretion, you fail to comply with any terms contained in these Terms of Use and/or the World of Warcraft End User License Agreement. Blizzard shall attempt to provide you with notice of your non-compliance prior to terminating the Agreement, however in cases where your actions may place Blizzard Entertainment, World of Warcraft, or any of its employees in a position of liability, your acceptance of this Agreement is your acknowledgement that Blizzard Entertainment shall not be required to provide such a warning. Also, note that in the event that Blizzard Entertainment terminates this Agreement for breach of these Terms of Use, any right to any and all payments you may have made for pre-purchased game access to World of Warcraft are forfeit, and you agree and acknowledge that you are not entitled to any refund for any amounts which were pre-paid on your Account prior to any termination of this Agreement."

Please be advised that sanctions will not be taken against the new account in relation to this matter but the characters from your cancelled account will remain irretrievable. If you wish to create a new account, you will need to obtain a new and unused CD key with a retail copy of the game.

Please note that Blizzard Entertainment would not look to enter into any further communications on this issue as the matter is now considered closed.

If you wish to review our current Rules and Policies, they can be found at:
[url]http://www.wow-europe.com/en/policy/[/url]

Regards,


Gormsur
Account Administration Team
Blizzard Entertainment Europe
[url]http://www.wow-europe.com/en[/url]

If you reply, please include all previous text and files related to this e-mail.





Customer satisfaction is a top priority here at Blizzard Entertainment, and we would like your feedback on the level of service you have received. Please feel free to provide such feedback at the following web address: [url]http://eu.blizzard.com/support/survey.xml?i=937&d=13/11/2007%2015:37:55&t=likeaa12345@hotmail.com[/url]

[size=4][color=blue]您好,

按照我们先前进行的得到确切证据证明该帐号参与在线交易活动的调查，我们将写信通知您，您的帐号依然被删除不会恢复。在线交易活动是指游戏内内容和现实生活中金钱的交换，它包括但不局限于金币的买卖，以代练形式进行的经验的买卖，以及荣誉点，声誉和物品的买卖。
对于在线交易活动，使用条款([url=http://www.wow-europe.com/en/legal/termsofuse.html]http://www.wow-europe.com/en/legal/termsofuse.html[/url]) 在第九节如下做出声明：
“请注意暴雪娱乐不但拥有魔兽世界中出现的所有内容，还有唯一的许可。因此，除暴雪娱乐以外的任何人都无权去出售暴雪娱乐的内容！暴雪娱乐不认可任何自称魔兽世界之外的财产权或谣传的现实生活中任何和魔兽世界相关的物品的销售，转移和交易。对应地，您不能为了现实中的金钱出售物品或交换魔兽世界之外的物品。”

另外，其他的条款也适应，比如分享您的帐号细节。进入帐号是帐号所有者的责任，帐号分享是违反我们的使用条款的。因此，您应当相信除了作为帐号所有者的您以外的其他人使您的帐号违反了使用条款，这些惩罚同样使用。我们对这个帐号采用的行为不是针对个人的。

请明白我们的调查方法是严格保密的，同样，在该问题上的证据不能透漏给我们的客户。然而，我们能确认所有这些调查是由我们团队的多人完成以保证恰当的处理。[/color][/size]
[size=4][color=blue]
按由B部分16节的声明，对于因违反使用条款而被封的帐号上不能使用的游戏时间将不会给予补偿：

"如果，在暴雪娱乐唯一的和绝对的判断中，您不能遵守包含在使用条款和/或魔兽世界最终用户许可协议中的任何条款，暴雪娱乐保留单方面终止协议的权利。暴雪将试图提供给您先前违规行为的通知并终止协议，然而您的行为可以安置暴雪娱乐，魔兽世界或其他的任何他们的员工在一个合理的位置，您对这个协议的接受是您对暴雪娱乐将不需要提供这样警告的确认。另外，请注意暴雪娱乐因违反这些使用条款终止该协议，任何人的任何权利和所有您可能已做出的进入魔兽世界游戏的前期购买都散失，您同意并确认您不会为任何终止该协议的帐号的预先支付被给予任何数目的补偿。"

请注意该惩罚将不会针对和该事件相关的新帐号，但是来自您被删除帐号的角色依然不能找回。如您希望创建一个新帐号，您将需要获得一个新的没用的该游戏的零售光盘上的CD-key。

请注意暴雪娱乐不愿意看到任何在帐号已确定封停的事务上进行任何进一步的联系。

您可以到[url=http://www.wow-europe.com/en/policy/]http://www.wow-europe.com/en/policy/[/url]重新了解我们当前的规则和政策。

此致,

Gormsur
帐号管理团队
暴雪娱乐欧洲部
[url=http://www.wow-europe.com/en]http://www.wow-europe.com/en[/url]

如果您要回复，请附带上先前的和本邮件相关的所有的内容和文件。

客户满意是我们暴雪娱乐的无上追求，我们希望得到您对您接受的服务水平进行反馈。请随时到下面地址[url=http://eu.blizzard.com/support/survey.xml?i=937&d=13/11/2007%2015:37:55&t=likeaa12345@hotmail.com]http://eu.blizzard.com/support/survey.xml?i=937&d=13/11/2007%2015:37:55&t=likeaa12345@hotmail.com[/url]提交您这些反馈。[/color][/size]