查看完整版本: [魔兽世界帐单和帐号服务自动回复邮件]天拉 求救~~~~~

[魔兽世界帐单和帐号服务自动回复邮件]天拉 求救~~~~~

Thank you for emailing World of Warcraft Billing and Account Services! This is an automated response to let you know we have received your message. Please do not reply to this email; a response to your message will be sent to you as soon as possible. Normal email response time is less than 24 hours, excluding weekends and holidays. Our normal business hours are Monday through Friday, 9am to 6pm Pacific Time.

In the meantime, we offer other forms of support that are immediately available to you while we process your email.
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Website Support:

A wide variety of Billing and Account answers are available on our web site at: [url=http://www.blizzard.com/support/wowbilling/][color=#0000ff]http://www.blizzard.com/support/wowbilling/[/color][/url]
The World of Warcraft Billing support page is constantly being updated with new information!
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Server Status Forum:

If you cannot log onto World of Warcraft, you may want to check the Server Status Forum for current maintenance downtime and information at: [url=http://forums.worldofwarcraft.com/board.aspx?fn=wow-realm-status][color=#0000ff]http://forums.worldofwarcraft.com/board.aspx?fn=wow-realm-status[/color][/url]
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Live Billing and Account Services Phone Support:

You can also reach our Billing and Account Services Representatives at:
Phone Number: (800) 59-BLIZZARD or (800-592-5499)

Live support is offered Monday through Friday 9am to 6pm Pacific Time, excluding holidays. This form of support is offered at no cost to you from Blizzard Entertainment.

Due to peak workloads, Billing and Account Services may be available during extended hours.
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Live Technical Phone Support:

You can also reach our Technical Support Representatives at:
Phone Number: (949) 955-1382
Live support is offered Monday through Friday 9am to 6pm Pacific Time, excluding holidays. This form of support is offered at no cost to you from Blizzard Entertainment, though long-distance charges from your phone company may still apply.
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Automated Phone Support:

If you do not wish to wait for our email response, you can reach our automated phone support at:
Phone Number: (800) 59-BLIZZARD (800-592-5499)
This is provided 24 hours a day, 7 days a week.
To access automated support dial (800) 592-5499, and press 1 when you hear the message.
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Game Masters:

Game Masters (GMs) are Blizzard Entertainment personnel that are available in-game to assist you with your gameplay related questions, problems, etc. Learn more about Game Masters, including how to contact them at [url=http://www.worldofwarcraft.com/support/gamemasters.shtml][color=#0000ff]http://www.worldofwarcraft.com/support/gamemasters.shtml[/color][/url].
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Account Name and Password Recovery:

If you need assistance recovering your World of Warcraft account name or password, our Account and Password Retrieval page can be found at: [url=https://www.worldofwarcraft.com/loginsupport/][color=#0000ff]https://www.worldofwarcraft.com/loginsupport/[/color][/url].

Our Billing and Account Services team will also be available to assist you with account and password recovery from 9 am to 6 pm Monday thru Friday Pacific Time at:

(800) 59-BLIZZARD or (800-592-5499)
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Reporting Hacks:

If you would like to report hacks or websites distributing them, please contact us at [email=hacks@blizzard.com]hacks@blizzard.com[/email] and provide as much information as possible.
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Best regards,
World of Warcraft Billing and Account Services Team
[url=http://www.blizzard.com/support/wowbilling/][color=#0000ff]http://www.blizzard.com/support/wowbilling/[/color][/url]
Blizzard Entertainment

*Emails to our Billing and Account Services department may not receive a response for the following reasons:
- Use of profanity
- Spamming (sending the same email multiple times)
- Attachments containing viruses (these are deleted automatically)
- The message is a form of feedback or comment which does not require or request a reply

[size=12px][size=4][color=blue]感谢您发邮件到魔兽世界帐单和帐号服务中心！这是一封自动回复以让您知道我们已收到您的邮件。请不要回复这封邮件；对您邮件的回复将尽可能快地发送给您。通常邮件回复时间不超过24小时，除了周末或假日。我们通常的工作时间是周一到周五，太平洋时间上午9点到下午6点。

我们提供其他形式的在我们处理您的邮件同时的即时支持。
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网页支持：[/color][/size][/size]
[size=4][color=#0000ff][/color][/size]
[size=4][color=blue]在我们的网站[/color][/size][url=http://www.blizzard.com/support/wowbilling/][size=4][color=blue]http://www.blizzard.com/support/wowbilling/[/color][/size][/url][size=4][color=blue]有各种帐单和帐号答案。魔兽世界帐单支付页面不时地更新着新的信息。[/color][/size]
[size=4][color=blue]======================================================
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[size=4][color=#0000ff]服务器状态论坛：[/color][/size]

[size=4][color=#0000ff]如果您不能登陆魔兽世界，您可以[url=http://forums.worldofwarcraft.com/board.aspx?fn=wow-realm-status]http://forums.worldofwarcraft.com/board.aspx?fn=wow-realm-status[/url]查阅服务器状态论坛了解维护时间段和信息。
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即时帐单和帐号服务中心电话支持:

您可以拨打电话号码(800) 59-BLIZZARD 或(800-592-5499)联系我们的帐单和帐号服务中心客服。

即时支持在太平洋时间周一到周五的上午9点--下午6点之间提供。这种支持是暴雪娱乐无偿提供给您的。

由于巨大的工作量,帐单和帐号服务中心可能加班服务。======================================================
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即时技术电话支持:

您也可以拨打电话号码: (949) 955-1382联系我们的技术支持客服。

即时支持在太平洋时间周一到周五，上午9点到下午6点提供，节假日除外。这种形式的支持暴雪娱乐无偿提供给您。可是来自电话公司的长途话费仍需要您支付。
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自动电话支持：

如您不想等待我们的回复邮件，您可以拨打电话号码： (800) 59-BLIZZARD (800-592-5499)接受我们的自动电话支持。

这是支持是全天24小时，每周七天都提供的。
拨打自动支持号码(800) 592-5499，听到提示音后按1接受支持。
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GM：

GM是在游戏中针对您所遇到的各种游戏问题和麻烦等为您提供帮助的暴雪娱乐职员。在[url=http://www.worldofwarcraft.com/support/gamemasters.shtml]http://www.worldofwarcraft.com/support/gamemasters.shtml[/url]您可以了解到更多的关于GM的信息，并能了解到如何和他们取得联系。======================================================
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帐号名和密码重新设置：

如您在重新设置您的魔兽世界帐号名或密码时需要帮助，您可以到[url=https://www.worldofwarcraft.com/loginsupport/]https://www.worldofwarcraft.com/loginsupport/[/url]找到我们的帐号密码找回页面。

太平洋时间每周一到周五上午9点到下午6点拨打(800) 59-BLIZZARD或(800-592-5499)，我们的帐单和帐号服务团队也将在帮助您重新设置您的帐号和密码。
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举报黑客：

如您愿意举报黑客或宣传他们的站点，请通过[email=hacks@blizzard.com]hacks@blizzard.com[/email]联系我们，并尽可能地多提供一些信息。
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最深的敬意

魔兽世界帐单和帐号服务团队
[url=http://www.blizzard.com/support/wowbilling/]http://www.blizzard.com/support/wowbilling/[/url]
暴雪娱乐
[/color][/size]
[size=4][color=#0000ff]*发邮件到我们的帐单和帐号服务部门没有收到回复的原因有：
-亵渎使用
-兜售信息（多次发送同样的邮件）
-附件包含有病毒（这将被自动删除）
-邮件是不要需要或要求恢复的回馈或建议的形式[/color][/size]